InterContinental LA Downtown
September 17 - 19, 2025

Event details
Join LAVA founder Vivek Ranadive and the LAVA team at the 2025 LAVA Moments User Summit — connect with leaders across sports, entertainment, retail, and more to see how brands are using LAVA’s real-time customer engagement platform to create personalized experiences that drive loyalty, engagement, and revenue.
 
You’ll learn about:

• How AI is massively changing the nature of customer and fan engagement at a pace never before seen in technology transformation

• Multiple LAVA customer success stories across industries that chronicle their journeys and the incredible results they’ve seen

• LAVA innovation and launches in the areas of AI, gamification, loyalty exchanges, and partner activation

• A business update and LAVA’s recently launched partnership with Adobe

 
Additionally, attendees will learn how to:

• Design real-time customer journeys that respond to behavior as it happens

• Build loyalty programs and customer experiences that drive repeat engagement and revenue

• Use data to personalize messaging and offers at scale   

 
This event is recommended for you if you're optimizing an existing LAVA program or just exploring what's possible.