Indianapolis Colts are the first pro sports team to expand fans’ rewards experience with Fanatics Sportsbook x LAVA partnership

Last month, LAVA customers, partners, and team members came together for the very first LAVA Moments customer conference. Hosted at the InterContinental LA Downtown, the two-day event (September 18–19, 2025) brought together leaders from across sports, entertainment, retail, and more to explore how AI and real-time engagement are reshaping customer loyalty. From inspiring keynotes and fireside chats with industry leaders to hands-on product training, customer success stories, and the debut of...

LAVA has a major update on the way, including built-in gamification features and a rewards marketplace to transform how customers engage with their favorite brands.